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SHIPPING & ORDER POLICY

*M U S T  R E A D  T E R M S  B E F O R E  O R D E R I N G*

DURING SEASONAL HOLIDAYS ORDERS CAN (BUT NOT ALWAYS) REQUIRE (UP TO) 5 BUSINESS DAYS MANDATORY (BEFORE SHIPPING & NOT INCLUDING SHIPPING TIME) DUE TO HIGH ORDER VOLUMES.

 

THIS DOES NOT INCLUDING SATURDAY, SUNDAYS OR HOLIDAYS THAT WE ARE CLOSED ON. 

 

ANY ORDERS PLACED AFTER 5PM (OR ON SATURDAYS, SUNDAYS & HOLIDAYS) WILL BE PROCESSED THE FOLLOWING BUSINESS DAY. *(BUSINESS DAYS ARE MON - FRI)*

*BECAUSE OUR GOURMET TREATS ARE MADE WITHOUT ANY PERSERVATIVES, IF STORES PROPERLY IN A COOL, DRY PLACE, OUR TREATS CAN LAST UP TO 6+ MONTHS. EQUINE CONFECTIONS IS NOT RESPONSIBLE FOR TREATS NOT USED WITHIN THIS TIME FRAME.*

 

*NO REFUNDS FOR PRODUCTS MELTED OR CRUSHED IN TRANSIT- REGARDLESS OF SHIPPING SELECTED. WE TRY OUR BEST TO PREVENT THIS FROM HAPPENING VIA TRANSET.*

*FOR THE HEALTH AND SAFETY OF OUR CUSTOMERS AND EQUINES, NO RETURNS OR EXCHANGES ON CONSUMABLE TREAT PRODUCTS.*

 

*BY READING THIS, YOU UNDERSTAND AND AGREE TO THE ABOVE TERMS LISTED HERE & TO EQUINE CONFECTIONS SHIPPING & RETURN POLICIES*

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