SHIPPING & ORDER POLICY
*M U S T R E A D T E R M S B E F O R E O R D E R I N G*
​​*ORDERS ARE CURRENTLY BEING PROCESSED & SHIPPED
OUT WITHIN 2-3 BUSINESS DAYS AS OF 3/4/2025*
THIS DOES NOT INCLUDING SATURDAY, SUNDAYS OR HOLIDAYS THAT WE ARE CLOSED ON.
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ANY ORDERS PLACED AFTER 5PM (OR ON SATURDAYS, SUNDAYS & HOLIDAYS) WILL BE PROCESSED THE FOLLOWING BUSINESS DAY. *(BUSINESS DAYS ARE MON - FRI)*
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DURING SEASONAL HOLIDAYS ORDERS CAN (BUT NOT ALWAYS) REQUIRE (UP TO) 5 BUSINESS DAYS MANDATORY (BEFORE SHIPPING & NOT INCLUDING SHIPPING TIME) DUE TO EXTREAMLY HIGH ORDER VOLUMES.
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*BECAUSE OUR GOURMET TREATS ARE MADE WITHOUT ANY PERSERVATIVES, IF STORES PROPERLY IN A COOL, DRY PLACE, OUR TREATS CAN LAST UP TO 6+ MONTHS. EQUINE CONFECTIONS IS NOT RESPONSIBLE FOR TREATS NOT USED WITHIN THIS TIME FRAME.*
*NO REFUNDS FOR PRODUCTS MELTED OR CRUSHED IN TRANSIT- REGARDLESS OF SHIPPING SELECTED. WE TRY OUR BEST TO PREVENT THIS FROM HAPPENING VIA TRANSET.*
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*FOR THE HEALTH AND SAFETY OF OUR CUSTOMERS AND EQUINES, NO RETURNS OR EXCHANGES ON CONSUMABLE TREAT PRODUCTS.*
*BY READING THIS, YOU UNDERSTAND AND AGREE TO THE ABOVE TERMS LISTED HERE & TO EQUINE CONFECTIONS SHIPPING & RETURN POLICIES*