SHIPPING & ORDER POLICY
*M U S T R E A D T E R M S B E F O R E O R D E R I N G*
​
DURING SEASONAL HOLIDAYS ORDERS CAN (BUT NOT ALWAYS) REQUIRE (UP TO) 5 BUSINESS DAYS MANDATORY (BEFORE SHIPPING).
THIS DOES NOT INCLUDING SATURDAY, SUNDAYS OR HOLIDAYS THAT WE ARE CLOSED ON.
ANY ORDERS PLACED AFTER 5PM (OR ON SATURDAYS, SUNDAYS & HOLIDAYS) WILL BE PROCESSED THE FOLLOWING BUSINESS DAY. *(BUSINESS DAYS ARE MON - FRI)*
​
*BECAUSE OUR GOURMET TREATS ARE MADE WITHOUT ANY PERSERVATIVES, IF STORES PROPERLY IN A COOL, DRY PLACE, OUR TREATS CAN LAST UP TO 6+ MONTHS. EQUINE CONFECTIONS IS NOT RESPONSIBLE FOR TREATS NOT USED WITHIN THIS TIME FRAME.*
*NO REFUNDS FOR PRODUCTS MELTED OR CRUSHED IN TRANSIT- REGARDLESS OF SHIPPING SELECTED. WE TRY OUR BEST TO PREVENT THIS FROM HAPPENING VIA TRANSET.*
​
*FOR THE HEALTH AND SAFETY OF OUR CUSTOMERS AND EQUINES, NO RETURNS OR EXCHANGES ON CONSUMABLE TREAT PRODUCTS.*
*BY READING THIS, YOU UNDERSTAND AND AGREE TO THE ABOVE TERMS LISTED HERE & TO EQUINE CONFECTIONS SHIPPING & RETURN POLICIES*